Delivery orders may be delayed due to reduced operating hours by Hongkong Post.

Orders pickup at Arrivals Level will be affected due to the temporary closure of HKairport Shop Concierge (Arrivals) & Duty Zero Spirits Pickup Store (Arrivals) from 25 March until 7 April.

For any enquiries, please contact our 24-hour hotline at (+852) 2183 5111, and stay tuned with our website for further service updates.

In view of the latest anti-epidemic measures, we are currently unable to provide the Luxury Reserve service. Our sincerest apologies for any inconvenience caused. Please stay tuned on our update and we look forward to serving you again in the near future.
  1. READY IN 90 MINUTES
  2. 100% GENUINE GOODS
  3. 24/7 CUSTOMER SERVICES
Earliest Pickup Time

Pickup Location (General)

HKairport Shop Concierge (Departures)
LOCATION : Near Gate 5, L6, Departures Level, Terminal 1 (restricted area)
OPENING HOURS : 06:00 - 01:00 (HKT)
HKairport Shop Concierge (Departures)
LOCATION : Near Gate 5, L6, Departures Level, Terminal 1 (restricted area)
OPENING HOURS : 06:00 - 01:00 (HKT)
HKairport Shop Concierge (Arrivals)
LOCATION : Near Transfer Desk E1, Arrivals Level (L5), Terminal 1 (Restricted Area)
OPENING HOURS : 06:00 - 01:00 (HKT)
HKairport Shop Concierge (Arrivals)
LOCATION : Near Transfer Desk E1, Arrivals Level (L5), Terminal 1 (Restricted Area)
OPENING HOURS : 06:00 - 01:00 (HKT)
HKairport Shop Concierge (Non-restricted area)
LOCATION : Customer Services Centre, between Aisles E & F, L7, Check-in Hall, Departures Level, Terminal 1
OPENING HOURS : 06:00 - 01:00 (HKT)
HKairport Shop Concierge (Non-restricted area)
LOCATION : Customer Services Centre, between Aisles E & F, L7, Check-in Hall, Departures Level, Terminal 1
OPENING HOURS : 06:00 - 01:00 (HKT)

Pickup Location (For Spirit Only)

Duty Zero Spirits Pickup Store – Wine Cellar (Departures)
LOCATION : Near Gate 5, L6, Departures Level, Terminal 1 (restricted area)
OPENING HOURS : 06:30 - 00:00 (HKT)
Duty Zero Spirits Pickup Store – Wine Cellar (Departures)
LOCATION : Near Gate 5, L6, Departures Level, Terminal 1 (restricted area)
OPENING HOURS : 06:30 - 00:00 (HKT)
Duty Zero Spirits Pickup Store (Arrivals)
LOCATION : Near Transfer Desk E2, Arrivals Level (L5), Terminal 1 (Restricted Area)
OPENING HOURS : 06:30 - 00:00 (HKT)
Duty Zero Spirits Pickup Store (Arrivals)
LOCATION : Near Transfer Desk E2, Arrivals Level (L5), Terminal 1 (Restricted Area)
OPENING HOURS : 06:30 - 00:00 (HKT)
Want to know the way to the HKairport Shop Concierge?
Download the “HKG MyFlight” mobile app for the direction to the concierge.
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