Collection and Delivery

GENERAL

Where can I collect my order?
What documents do I need to provide to collect my purchase?
Where can the order be delivered to? How much does it cost? How long does it take?
Can I track my purchase while it is being delivered?
Do you provide gift wrapping service?
After I placed my order, I have not received the SMS/email notification of my order. What should I do?
What can I do if I am not able to collect my order at my selected pickup time?
Where are the HKairport Shop Concierges and what are their opening hours?
Where can the order be delivered to? How much does it cost? How long does it take?
What is the maximum amount for delivery service?
Do I need to pay taxes and duties for order delivered to non-local destinations ?
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