Delivery orders may be delayed due to reduced operating hours by Hongkong Post.

Orders pickup at Arrivals Level will be affected due to the temporary closure of HKairport Shop Concierge (Arrivals) & Duty Zero Spirits Pickup Store (Arrivals) from 25 March until 7 April.

For any enquiries, please contact our 24-hour hotline at (+852) 2183 5111, and stay tuned with our website for further service updates.

In view of the latest anti-epidemic measures, we are currently unable to provide the Luxury Reserve service. Our sincerest apologies for any inconvenience caused. Please stay tuned on our update and we look forward to serving you again in the near future.
  1. READY IN 90 MINUTES
  2. 100% GENUINE GOODS
  3. 24/7 CUSTOMER SERVICES
Earliest Pickup Time

Promotion Terms & Conditions

Spring Promotion Campaign 2020 (“Promotion”):

  1. This Promotion is held between 1 March 2020 to 31 March 2020, both days inclusive (“Promotion Period”).
  1. During the Promotion Period, customers who have spent HK$500 or above (based on the price listed on the relevant product description page) in HKairport Shop (excluding shipping fees) in one transaction can enter the promo code “NW50” (“Promo Code”) during the check-out process to enjoy a HK$50 discount. While customers who have spent HK$1,000 or above (based on the price listed on the relevant product description page) in HKairport Shop (excluding shipping fees) in one transaction can enter the promo code “NW150” (“Promo Code”) during the check-out process to enjoy a HK$150 discount.
  1. Promo Code cannot be used for purchases with non-participating merchants at HKairport Shop, physical shops at Hong Kong International Airport (“HKIA”), by order reservations.
  1. The following rules apply when using the Promo Code for purchases with BEAUTY&YOU in HKairport Shop:

a) The Promo Code cannot be used for purchases with more than 5 units of the same beauty product per person per day; and

b) The Promo Code cannot be used for purchases with selected discounted beauty products.


  1. HKIA reserves the right to change, suspend or terminate the Promotion at any time without prior notice.
  1. In case of disputes arising under this Promotion, HKIA’s decision shall be final.
  1. In case of any discrepancy between the Chinese and English versions of these terms and conditions, the English version shall prevail for all purposes.
  1. The Promotion shall be subject to and governed by the laws of Hong Kong.

Terms & Conditions for Use of Promo Codes

  1. Please refer to Section 7. Promotion Code of Terms & Conditions.
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